The next product that we will discuss is a high level Utility Profiling Tool that will aid in providing insight and strategies that will help a utility understand their operational readiness for improvement. UtiliWorks Insight allows Utilities to determine major areas for improvement and the detail of the presentation is sufficient for the development of strategic improvement concepts. This assessment will allow Utilities to understand their “Current Reality.” and create a variety of remedial activities related to processes, behaviors and most importantly, performance and improvement potential. It is built on the NeuraMetrics Platform and uses Six Sigma and other quality principles for business process improvement. Its comprehensive analysis is then made available to understand specific performance gaps and improvement opportunities. This unique and quantitative insight drives understanding, benchmarking capability and targeted improvement in priority areas including Revenue recovery, Identification and Mitigation of product losses, Implementation of variable rate structures, Improved meter and billing accuracy, Reduction of labor costs, Reduction of customer complaints and errors and Enabling customers to manage consumption.
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